What Data We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity and process your payments. This includes your name, contact details, and the wallet identifiers linked to bKash, Nagad or Rocket transactions. We also collect device data — browser type, IP
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address and session logs — to detect unusual activity on your account and keep your session secure. Payment records tied to your bKash, Nagad or Rocket transfers are stored for transaction reconciliation and fraud prevention; we do not share these with third parties for marketing. We
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use cookies and similar tracking on our site to understand how pages are used and to keep your login session active — you can manage cookie preferences through your browser settings. Data we hold is kept only as long as it is needed for operational, legal
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or security purposes. If your account is closed, personal data is retained only for the period required under applicable regulations in your eligible region. We do not sell personal data. If you have questions about a specific data point we hold, reach our support team directly
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and we will respond within the timeframe required by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.